Voice Over IP (VOIP) Systems

Do you feel that your phone systems are bleeding company resources? Well it is time to consider Voice Over IP technology as an alternative since most businesses are switching to VOIP in order to save money and get more out of their phone systems.

Network Technologies can streamline your office with VOIP PBX phone systems. We can install, support, and provide service for your voice over IP phone, call manager, and contact center setups.

By implementing Voice Over IP your productivity will be increased and your expenses will be reduced since this technology will use your internet connection to route calls with relatively cheap prices compared to traditional phone systems.

We will update your communication systems with VOIP, a system like this is a unified communication and phone solution, which can and will integrate your calls, voicemails, and faxes into your data network, allowing you to manage them more effectively and efficiently.

In today's global marketplace, you rely on your IP telephony environment to unite employees who work remotely, in a branch, or at the office headquarters by providing seamless, effective communications. Whether at the time of deployment, during an upgrade, or through an operational review, validating these environments to function properly and meet user expectations is critical.

That's no simple task since the demands of day-to-day operations make it difficult to devote the time and proper resources needed to ensure a system was configured as designed. By combining best practices with deep deployment experience, Network Technologies can be a valuable extension to any communications project team.

Deployment Certification Services Phases

• Design/System Staging
  • Pre-system/device deployment reports.
• System Deployment
  • Initial certification to verify system availability and performance.
  • Problem reporting and isolation, trouble shooting assistance, re-certification.
• Phone Deployment/Site Migration
  • Monitor phone deployment registration status.
  • Device/end user certification.
  • Network/facility certification.
  • Problem reporting and isolation, troubleshooting assistance, re-certification Configuration reports are generated upon completion of this phase.
• Final Customer Acceptance
  • Execute final system and end user test certification.
  • Report problems to customer within four hours of certification completion.
  • Re-run failed tests following issues being reported as resolved.
• Weekly Project Status Reports
  • Generate weekly system & user configuration ('As Built') reports.
  • Generate weekly change management reports.
  • Generate weekly certification reports (.pdf, .html,.xls, .csv, .doc).
• Project Closeout
  • Generate final system & user configuration ('As Built') reports.
  • Generate final certification reports

Our implementation process will be finalized by:

• Standardized, centrally managed certification process.
• Iterative testing and troubleshooting throughout project.
• Performance and fail-over testing using realistic scenarios.
• Final certification/full regression testing.
• Comprehensive certification status reports.
• Comprehensive configuration & change reports.